Help & Support Centre

Find answers to common questions, get instant help with our support team, or browse our comprehensive guides.

Live Support Chat

Chat with our support team in real-time

Sarah (Support Agent): Hello! I'm here to help you with any questions about the OHIO Client Portal. How can I assist you today?

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Frequently Asked Questions

Where do I find Manager reports vs analytics?

Manager Reports contains individual case documents and assessments. Analytics provides KPIs, trends, and aggregated data for business insights.

Who can create referrals?

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How do I change branding?

How do I reset my password?

What is MIOHIO?

MIOHIO is our analytics dashboard providing insights into occupational health metrics, trends and performance indicators.

How do I export data?

User Guides

Getting Started

Learn the basics of navigating the portal

Managing Referrals

Complete guide to referral workflows

MIOHIO Analytics

Understanding your data and insights

Read Guide →

Employee Management

Managing employee profiles and access

Contact Support

Email Support

support@pamgroup.co.uk

Phone Support

0800 123 4567

Business Hours

Mon-Fri 9:00-17:00

For complex issues or detailed requests

System Status

All systems operational

Portal Online

Database Online

API Online